Management Simulation

Friday Night at the ER

Friday Night at the ER® is a fun, engaging learning activity that has helped hundreds of people in organizations learn the key principles of systems thinking, collaboration and team learning. Developed by Bette Gardner, an experienced health care professional and President of Breakthrough Learning Inc., the simulation works for groups of 8 to 80.

The simulation works well for business, government, non-profits and health care groups. It takes about 2 hours to run, plus a minimum of 2 hours for the debrief and discussion of back-home applications. It has been used as a stand-alone activity, for team building, as part of a larger retreat of strategic planning session, to support quality management and re-engineering initiatives, and as part of a workshop on systems thinking and learning organization principles.

Russ Linden is licensed to lead the game, and has used it with dozens of public and private organizations.

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