This workshop addresses two kinds of high pressure situations: sudden crises, and longer-term "slow burn" situations that create considerable stress and burnout.
- Crises involve situations where the stakes are high and decisions must be made in very short time frames, often with inadequate information, such as:
- Dealing with natural disasters
- Termination of a mission
- Loss of primary computer network
- Real or alleged problems that are widely publicized (e.g., misuse of funds, terrible customer service, a scandal)
- Ongoing, "slow burn" problems aren't necessarily time-bound but they can be devastating for the organization and its staff if not addressed effectively. For instance:
- A chronically-understaffed office where important work can't be completed
- Constantly-changing priorities, and frequent false "crises"
- Two or more organizational units that continually fight over turf and funding
- A hostile work environment
This course addresses both kinds of high pressure situations.
We discuss a number of strategies for dealing with these challenges. The common thread: high pressure situations require strong and visible leadership, active collaboration internally and with partners, the use of strong pre-existing relationships, and fluid two-way communications with staff and other stakeholders.
And we deal with such questions as:
What you'll leave with:
- How do you keep staff members' energy and morale up in these situations?
- How do you manage communications effectively when rumors keep flying?
- How can you provide a "protective shield" to your staff so that they can focus on the work?
- How do you and your staff learn from the situation, and deal with burnout?
- Specific steps to take before, during and after high pressure situations
- Tools to help you assess risk and manage communications
- Examples of managers and leaders who handled high pressure situations well
- The outline of a plan for your organization to follow
This practical hands-on course increases participantsí ability to lead under pressure, confidently and successfully.
1 day and 2 day sessions.
Cost for this workshop:
1 day: $3,000 plus expenses.
2 days: $6,000 plus expenses
This is the cost to put on the workshop for groups up to 30, at the
Workshops are customized for each client, and are offered at a location and on a date suitable for the client.
Who Should Attend:
People in management and leadership positions who sometimes have to deal with crises and/or "slow burn" situations.
To Contact Us:
E-mail us at firstname.lastname@example.org
You can also call: (434) 242-8586
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